Returns & Exchanges
At Modular Closets, we want you to be completely satisfied with your home organization system, which is why we offer a 30-day return window for all standard closet components in their original packaging. Please note that custom-cut items are final sale and cannot be returned once production has begun.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the specific list of items you wish to return.
- 2.Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with the correct warehouse shipping address.
- 3.Pack with Care
Carefully repackage your items in their original boxes to prevent transit damage, ensuring the RMA number is clearly marked on the outside of each package.
- 4.Ship and Refund
Ship the items back using your preferred carrier; once our warehouse inspects the components, a refund will be issued to your original payment method minus applicable restocking fees.